Alienation & People

Pragmatist. A word, which would enormously, delineates the command of Herman Melville’s work †Bartleby, the Scrivener. An oeuvre that delineates and condemns the brutal states of laborers, especially of the copyists of laws during his time. All things considered, the creation fills in as an eye-opener for the entire mankind. It sets out upon the misuse and dehumanization of a person in an industrialist society wherein amassing of capital is the essential if by all account not the only objective of the bourgeoisie. All things considered, this outcomes to the apparently carelessness of the bourgeoisie to the genuine conditions and needs of his employees.This can be clearly found in the story as the storyteller gives just around four pennies a folio, that is four pennies for one hundred expressions of each replicated report. One may contend that such sum has an incredible incentive during that period. To be sure it might be the situation. Nonetheless, in the event that one w ould dissect the estimation of the pay offered contrasted with the difficult errand of a scrivener, it very well may be concluded that the given pay clearly doesn't similarly make up for the laborious activity of a scrivener. The away from of such is the way that workers in the story can't accommodate themselves a sufficient flexibly of their essential necessities.In the age of industrialization and innovative progressions, it is very dumbfounding to see the representatives remaining alive in an unfriendly condition. Such request is the inconsistency in an industrialist society. The story outlines how from the outset an individual would capitulate to a framework which vows social and monetary change from its achievement in toppling the old type of society, the medieval framework. As such he takes a specific wok under another financial framework, the low class in his longing to make himself a living and basically, to improve his life. Notwithstanding, as his work nonstop, he understa nds that he is being misused and alienated.First, he is distanced to his items; in this specific case the duplicates of law that Bartleby produces. As he ceaselessly delivers items for his manager, his work is as a rule constantly typified. In the event that such is the situation, at that point the quantity of things, which he delivers in the outer world yet doesn't have a place with him consistently increments as he creates more. Thus, he is distanced in his items in two different ways: first, by ceaselessly delivering items which doesn't have a place with him; also, by expanding number of items he creates which he can't gain for he doesn't have the buying capacity to do so.Second, he is antagonized from his work. It is on the grounds that his work doesn't have a place with him yet to his manager. He works appropriately not from his own readiness to work rather to what his boss needed him to do. His manager forces on him what sort of work he ought to do. What's more, this marvel is the thing that Marx called as constrained work. Subsequently, his work gets mechanical and drained of progress. Third, he is alienated from his species being. Individuals reserve the option to self-assurance. This component isolates him from different species and must be completed through his life activity.However, his action under the entrepreneur economy, his being tied in his work restricts him to practice his life action †his self-assurance. Fourth, he is estranged to his self. This is because of the distance he encountered from his item and work wherein he isn't any longer rewarded as a balanced being or even a person in his Isness rather a ware required by the business people to get syndication of capital. These distances were unmistakably portrayed in Bartleby, the Scrivener and were in the long run acknowledged by Bartleby.He understood that he is a survivor of such abuses. He battles to dismiss the predominant monetary framework along with its position structure and e xploitative practices. Its signs however very little explained is the refusal of Bartleby to initially do paltry assignments and in the long run, to stop the disparaging work. Basically, he stop to turn into a scrivener. Bartleby speaks to a â€Å"enlightened man† of his time regardless of whether he doesn't have the ideological establishing Marx and Hegel had during the development of the communist ideology.However, such acknowledge places him ever. Unquestionably, in each general public where there is a class, there is a class battle. Thusly, a bourgeoisie would successfully kill if not to absolutely decimate the development of a philosophy, which challenges the overarching one. All things considered, the storyteller is the encapsulation of the bourgeoisie. This was given by the pseudo-grace he is offering to Bartleby, apparently neglectful of the abuse and distance his class is causing to the majority.It is supposing that he in reality needed to help Bartleby, he would do measures to bit by bit end such misuse. Bartleby acknowledges how mistreated he is in an entrepreneur society yet he has not yet consider upon what might topple down this sort of harsh monetary framework just as the way on how the general public can be changed. This can be ascribed to his absence of instruction and information on the essential standards of communism, which is developing during his time.Unfortunately, he died before he can legitimize on how the current society can be altered Evidently, Melville is portraying the real factors of his general public during his time †the battle between the bourgeoisie and the low class. All things considered, the battle between the predominant yet harsh belief system during that epoche†private enterprise and the philosophy which challenges free enterprise and tries to wipe out the persecution inside the general public †socialism. Source: Bartleby, the Scrivener. Herman Melville. http://www. hurray. com.

Islam †Annotated Essay Essay

The article clarifies the manner in which Islam sees eternal life. It unmistakably depicts the different fundamentals that this religion follows with regards to life on earth and post-existence. Islam accepts that life on earth has no reason but to set oneself up for eternal life. The eternal life ordinarily comprises of three stages: Death, the middle of the road and the period of revival. Passing is viewed as the principal portal to arrive at the Garden or Fire. Significance of the custom of singing different sections at the hour of death and till the body is covered and the custom of appropriate ablutions before internment is given due space. The subsequent stage is the most disputable stage for which part of clarifications exist. This is the period when the spirit is isolated from the body yet isn't yet revived. What the spirit does in this in the middle of stage has numerous hypotheses, most normal being, the spirits leaves on an excursion like the excursion made by Prophet Muhammad where He was taken through the seven layers of paradise and made to look down at the torments of damnation. Another generally acknowledged hypothesis is the visit of holy messengers Munkar and Nakil, who question the spirits about the Quranic refrains and their confidence. The third stage, that is, the day of Resurrection is accepted to be very awesome with the decimation of the entire world and the spirits entering either the nursery or the fire as per their ideals. It is additionally accepted that after restoration and the pulverization of the entire humanity, another age will start and equity and nobility will come back to the earth again with another pioneer. The possibility of disciplines or prizes after death, similar to the creator referenced, do appear having parcel of physical properties. The sum total of what that has been referenced appears to be a piece too sensational like the tree in heck, Zaqqam which has devils as blossoms! It appears, to catch an appropriate image of the repulsiveness of heck, physical qualities like fire, devils, blades, and so on have been utilized. This would most likely cause people to see better the torments that they are to experience on the off chance that they don't carry on with an existence of honesty. The editor’s note additionally briefs about the different commitments Islam as a religion has made to the world like restriction on alcohol, betting and different indecencies. It additionally specifies the balance that Muslim ladies are credited with in the religion. Be that as it may, in this current world, they appear to be the most limited ones. The pictures of burqa-clad ladies with no opportunity recount a significant diverse story. The religion, which has wonderful and only precepts shockingly like equivalent property rights to ladies, no race and shading separation, is by all accounts misjudged and confounded by the strict heads and the supporters for momentary advantages. As a result of such acts, Islam today is slandered and its commitments to the general public are being passed unnoticed. At last, the article was a complete note of the convictions in Islam with respect to death and after and gave a brief yet enlightening thought regarding the different traditions and perspectives on significant viewpoints like destiny of non-adherents and resurrection. It made me significantly more astute about this religion!

China especially Essay

The assistant of the local supermarket remained in dismay as I emptied Cheerios, milk, and Twizzlers from my truck. â€Å"Where is your mom? Is she paying?† he asked, going as far as my level. â€Å"Nope, I am,† I answered apathetically, uncovering two missing front teeth as I gave him the cash on my pussyfoots. I was seven. Youth †this single word makes our brains flood with sentimentality â€?birthday parties, playing in the sprinkler, and nodding off to our dad perusing us a story. My adolescence was no American dream, yet the penances I made for my mom formed me into a solid, autonomous lady. At the point when I hear the term â€Å"childhood,† I recall the days I wandered alone to the supermarket as my mom sat in a pool of papers, my younger sibling on her lap and a course reading in her grasp. The days I held the seat for my more seasoned sister as she mixed natural product for my younger sibling. We will compose a custom article test on My American Dream or then again any comparable theme explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page The occasions Id comfort my younger sibling when Mommy wasnt home. Also, obviously, the day my moms brilliant grin lit up the theater as she acknowledged her confirmation at age 42. Over my bed, a banner hangs bearing the statement, â€Å"Dont abandon your fantasies or your fantasies will abandon you.† I can recollect my dads maddened reaction when he heard the frightening news. â€Å"You cannot do this now! Whos going to deal with the kids?† he yelled indignantly. I was destined to settler guardians who, in the same way as other, moved to America with expectations of new chances. Shockingly, my moms long for a vocation in the clinical field was required to be postponed when she had my more established sister. Be that as it may, she was resolved to satisfy her objectives. I was seven when my mom selected at Lehman College. â€Å"I truly dont recognize what Im going to do in school without my mother,† my closest companion stated, as she watched me make my acclaimed Oreo Chocolate Chip Brownies. â€Å"She does everything †gathering my sacks, my clothing, in any event, treating my mosquito bites.† While the greater part of my companions despite everything rely upon their folks, I learned right off the bat to think about myself so as to diminish their weight. When Im not at school, I work low maintenance at a French cake shop, cook supper for my sisters, and even make calls with respect to our bills. In solitude, I boldly watched myself get sewed up in a third-world crisis room, and voyaged a great many miles home without anyone else after an excursion to Morocco. I can gladly say that these encounters have set me up for my future as a free individual. Presently I am 17 years of age, and my mom works at the NYU Langone Medical Center. She instructed me to never require my life to be postponed for anything. My childhood is a story that is fundamental to who I am today. Like my mom, I have a fantasy to head off to college.

Inborn Versus Learned Artistic Talent Research Assignment - 1375 Words

Inborn Versus Learned Artistic Talent Research Assignment (Essay Sample) Content: Student's NameProfessor's NameClass NameDateInborn versus learned artistic talentScientific research defines skill as a unique inherent ability or gift that distinguishes a particular person from the others in the same field of specialization. On the other hand, vast majorities argue that talent can be easily acquired through learning and frequent practice. In the current times, several people worldwide have gainfully earned extraordinary skills through either persistence or regular practice. However, in the old notion nature or nurture agrees with the first group that believes that the innate capabilities such as born talents and essential genes play a vital role in various professions. In contrast, the second group of people believes that skills such as art and sports can be acquired through hard work and determination. I think strongly that people with expertise in their abilities are not born but made. Often, their expert abilities excel due to major sacrifices, c onstant practice and imitation of various specific ideas and styles of people that succeeded in the field.The analysis by a renowned philosopher Immanuel Kant in the book power of judgment,' explored the possibility of learning the art and nature beautiful ideas that support the process of originality that makes art. On the other hand, professors and teachers still ponder on the question of whether creative and artistic talent is learnable. For instance, Several professors claim that a majority of their students possesses innate ability while others do not while entering their class (Mighton, 15). However, this has resulted in the misconception that intelligence none related to acquired talents.A few students refute the idea of a possibility that they could be talented or gain expertise in their talent through learning. On several occasions, students disqualify their piece of creative work proclaiming that they lack the ability. Although the policymakers have the assumption that t he curriculum of the art education fosters creativity, the teaching of mastery of art is not given due to the rigidity in the plan of standard educational lessons. For this reason, it is not surprising that vast majorities of students have a friable creative identity and also lack confidence in their ability of art (Katz-Buonincontro,7). The misconception of an inborn talent, as opposed to an acquired skill. Also, students expertise struggles in generating creative work are highlighted by the limited number of scholarships in institutions.Therefore, it is excellent paramount to deeply explore the title learnable artistic abilities over the innate artistic talents to grow and maintain them in the art and other departments. The exploration of students' creative ability will assist children in acquiring original identities which will open their imagination and also in the application of new ideas and even appreciate and embrace learnable talents(Katz-Buonincontro,8). Since decades, sev eral accolades have been praised and awarded for their tremendous acquire skills which indicate that expertise is made and not born.For instance, chess masters memorize several different positions and obsessively study the moves of the game to beat their opponent. Also, if we were to examine some of the success cases of the top performers in the world such as Mozart in music and Tiger Woods in the game of golf, this two social accolades had no inborn talents that are associated with the genius but an acquired skill through constant practice and perfection. According to the grand biographer, there is nothing like a prodigy child, as people with a learned artistic talent sacrifice and devote a painstaking volume of time in their field of expertise practicing to perfection.On the other hand, John Mighton was born like any other ordinary child with no traits of geniuses as he failed in calculus during his first year as a student in the university (Mighton, 12). Mighton's creative writi ng was flagged with negative marks.Surprisingly, today, Mighton is a renowned play writer, author and teacher and also a pioneer in the mathematical theory of knot and graph. He's original attribution of his of success is passion and years of intensive training. Michael first interacted with philosophy at the university, although he revived his enthusiasm in both math and writing in the year 1980 (Mighton,15). His determination came from reading Sylvia Paths writing of how she turned her dream of writing into reality through sheer determination.As a result, Mighton went through a series of self-training and persistence until he became an expert poetic writer. He used a secret formula which was to break down the tasks into a sequence of stages to enhance perfection in the exercise. Mighton also perfected his Mathematics skills using the same strategy, until he pursued a Ph.D. in mathematics at the university after years of practice (Mighton, 17). Also, a professor at the University a nd his equals did a study in various fields of study such as writing, soccer, surgery, software designs, chase, piano playing and several other pursuits.According to their study, expert performers in most cases are nearly always made rather than being born. It is only through the frequent exercise of a task persistenting for an extended period that brings out perfection. However, the deliberate practice concept by the professors involves several other factors such as goal setting, acquiring of relevant feedback, revision of previous errors and continual focus on both the process and the outcome. Also, research shows that myelin is developed around our nerve fiber due to several unending practices of a particular exercise. Our nerve fibers are wrapped by an insulation of myelin in order which in turn promotes the strength of signal, speed, and accuracy. As a result, the sensory responses and thoughts become more fluent and proficient (Mighton, 20). The more a particular circuit of ou r brain is fired up, the more the course is optimized by myelin and the more, the faster, stronger and fluent a person movement becomesAlso, research findings...

Verbatim Reflection - 1849 Words

When I brought this verbatim to my supervisor and peers, I received affirmation and criticism that I carried with me the rest of the summer. They named one of my main strengths that they saw show up in this verbatim—my ability to connect with people on a human level, to make people feel comfortable and at ease in my presence. They saw this in how the patient felt comfortable sharing her struggles concerning her hospital trip, but also about her daughter and her churches. To me, I did not see this as anything special; I thought it was normal and natural to focus not only on what was happening in the hospital, but on the patient’s life more broadly—I want patients to know that they are more than their present illness, and that their present†¦show more content†¦It opened the door to extend grace to myself, and to be aware of when my own fear and discomfort was getting in the way of a pastoral visit. This awareness is not natural, but comes as a result of r eflecting both individually and with others. Question 5: Impressions of Clinical Pastoral Education The most significant learning experience I had from CPE was a shift from doing things perfectly, to being a human to another human. When I started CPE, I was fearful I did not know what to â€Å"do.† The scant few days of training and orientation seemed wholly inadequate for the task ahead—I was supposed to provide pastoral care? I was supposed to be a chaplain? Suddenly the vocation I had dreamed of doing for so long was before me, and I was terrified of messing it up. The clinical method of learning—action, reflection, action—seemed outrageous. I am a perfectionist, and I often want to know the exact steps in the procedure; I want to know what to do to achieve optimal results. I was immobilized by fear of failure. Our supervisor jokingly cajoled us with the phrase, â€Å"Get lost!† What started as his best advice to navigating the confusing world of the hospital became advice in a much broader sense. He emphasized that CPE was about getting lost a nd finding your way through, it was about letting go of a theology of perfection toShow MoreRelatedThe Parable Of The Good Samaritan830 Words   |  4 Pagesversions of the Bible. Therefore, I decided to read this passage with New International Version, The Message by Eugene Peterson, English Standard Version, and Korean Revised Version. I decided to read in Korean as well because I wanted to have better verbatim understanding of the passage. After reading the passage for three times in each version, I reflected on my role as a Christian and my understanding of a neighbor. Reading through this passage, the definition of neighbor for me is one who is in needRead Moreverbatim theatre1280 Words   |  6 Pagesï » ¿Verbatim essay; â€Å"the main purpose of Verbatim theatre has always been to challenge audiences into a confrontation with real events and concrete facts, an to prevent their escapism into theatrical fantasy.† How well does this statement apply to Verbatim plays, RRR and LP? Alfred Hitchcock commented, â€Å" what is drama but life with the dull bits cut out.† This quotes is typically true of drama, however verbatim theatre is contrary to this as it forces it audiences to confront serious issuesRead MoreStandard Costing and Variance Analysis, Abc Costing1705 Words   |  7 Pagesreading. No reflection on key issues. | There is some evaluation of the materials used in the work. The work is based on a limited number of appropriate sources.Little reflection on key issues. | Good evaluation of materials used, with discernment obvious as to key sources. The work is based on a number of appropriate sources. Some reflection on key issues. | Good evaluation of all key/important sources materials used. The work is based on a wide range of appropriate sources. Good reflection on key issuesRead MoreResults of the VARK Questionnaire812 Words   |  3 Pages Manuals are also easier for me to understand and follow than other forms of information acquisition. I should also use glossaries, dictionaries, and learn the definitions of words. They also suggest that I take copious notes and these should be verbatim. I excel, according to the website, with essays and teachers who use words well and have lots of information in sentences and notes. 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In China, a big part of higher learning, is a required for undergraduate students to takeRead MoreThe Climate Of A School754 Words   |  4 Pagesschool facility has a direct impact on the culture developed within the school. It is easy for sections of the school to develop their own culture if they do not mingle with the rest of the school. The physical location of a wing also has a direct reflection of the culture of the school. Sounds or any other physical aspect of its surroundings define the culture. When one needs to assess the climate of a school, Lindahl mentions several instruments in which the climate can be measured. The processRead MoreSelf Reflection Assignment : Sales Force Training1560 Words   |  7 PagesSelf-reflection assignment: Sales force training 0 SALES FORCE TRAINING Student Number: 73517147 Date: 30th September, 2015 Self-reflection assignment: Sales force training 1 Introduction The issue I have faced in the organizations I have worked for in the past is driving business by understanding customer needs and asking the right questions to develop that understanding and then recommend products or services. This would fall under the bucket of sales force training. Sales training significantlyRead MoreEssay On Gender Differences In Major Selection781 Words   |  4 Pagesapproach. Moreover, Morgan et al. (2012) revealed a finding that the occupational plans of high school seniors are strong predictors of initial college major selection only when occupational plans are measured with sufficient detail, here by using the verbatim responses of students. This approach by looking into the data in detail would give a suggestion for further researches. On the other hand, Mann et al. (2012) used the various sources of data to maximum the time length, which provided an overview

Motivation in Workplace Essay - 2798 Words

INTRODUCTION Rensis Likerthas called motivation as the core of management. Motivation is an effective instrument in the hands of the management in inspiring the work force .It is the major task of every manager to motivate his subordinate or to create the will to work among the subordinates. It should also be remembered that the worker may be immensely capable of doing some work, nothing can be achieved if he is not willing to work .creation of a will to work is motivation in simple but true sense of term. Motivation is an important function which very manager performs for actuating the people to work for accomplishment of objectives of the organization .Issuance of well conceived instructions and orders does not mean that they will be†¦show more content†¦In general, the different motives operate at different times among different people and influence their behaviors. The process of motivation studies the motives of individuals which cause different type of behavior. Meaning of motivation: Motivation has been variously defined by scholars. Usually one or more of these words are included in the definition: desires, wants, aims, goals, drives, movies and incentives. Motivation is derived from the Latin word ‘Move on’ which means â€Å"to move†. Human motives are internalized goals within individuals. A motive is an inner state that energies activates, or moves and directs or channels behavior towards goals. Definition: 1. Motivation is the complex forces starting and keeping a person at work in the organization. 2. Motivation is the various drives within or environmental forces surrounding individual that stimulate or attract them in a specific manner. 3. Motivation is the art of understanding motives satisfying them to direct and sustain behavior towards the accomplishment of organization goals. 4. Motivation is the process of operating organizational conditions which will impel employees of any emotion or desire operation one’s will and prompting or driving at it to action. Motivation consists of the three interaction and interdependent elements of needs, drives and goals. Needs: These are theShow MoreRelatedMotivation in The Workplace1771 Words   |  8 Pagesrequirements of their job, but are experiencing shortcomings in doing so, many times it is believed that worker motivation may be the root of the problem (Laird 95). What, though, is work motivation? According to Laird (2006), â€Å"motivation is a fundamental component of performance â€Å" and â€Å"is the reason that someone chooses to do some things and chooses not to do others†. In other words, work motivation is what energizes workers to the level of output required to fulfill a task, directs their energy towardsRead MoreWorkplace Motivation1770 Words   |  8 Pagesbe very useful tools to increase motivation from the employees, reduce employee turnover and help to maintain skilled and talented personnel. Strategies used to influence employee loyalty can be intrinsic motivation or extrinsic motivation. Intrinsic motivation is explained as ones personal incentive to engage in an activity for a feeling of personal satisfaction and accomplishment without expectation of external rewards or recognition. Whereas, extrinsic motivation is defined as using external incentivesRead MoreThe Impact Of Motivation On The Workplace861 Words   |  4 PagesOnce I would like to start off explaining what motivation in the workplace. Motivation is an employee s intrinsic enthusiasm about and drive to accomplish activities related to work. Motivation is that internal drive that causes an individual to decide to take action. The five job related factors that can hinder motivation in the workplace are (1) Inadequate Job Skills, (2) Opportunity for Advancement, (3) Overwork, (4) Respect from Co-worker, and (5) Job security. Inadequate Job Skills- In theRead MoreThe Effect Of Motivation On The Workplace759 Words   |  4 PagesThe topic in the workplace that I have chosen to discuss is that of motivation in the workplace. Problems of motivation can cause performance issues, which cost businesses thousands of dollars each year (Nordmeyer). Low motivation delays employees from completing their work and causes many mistakes made within the workplace (Nordmeyer). The definition of motivation is the processes that account for an individual’s intensity, direction, as well as persistence of effort, towards attaining a goal (RobbinsRead MoreEmployee Motivation in the Workplace1504 Words   |  6 PagesJohn Honore (2009), James Lindner (1998), and an article by Fred Herrera (2002). All three articles discussed the topic of employee motivation in the workplace. The authors examined several motivational theories and put forward their ideas on the concepts and application of motivational techniques. The aut hors’ work provides insight into the psychology of motivation and the different factors and theories that affect it. My conclusion is in line with the authors’, motivated employees are needed forRead MoreWorkplace Motivation Essay1169 Words   |  5 Pagesneed to motivation because this works want to get high quality .However, there are some problems which face so many people during the motivation . So there are a lot of theories appeared to help people to get the best motivation. What is the motivation .To reply this question that means you can understand the motivation also you can know how do you deal with problem motivation. There are a lot of definitions for motivation some people make briefly definition for motivation ,thatRead MoreMotivation in the Workplace Essay1193 Words   |  5 Pagesto and if they do not receive what they deserve the situation may board on injustice. Unfortunately in today’s society justice and appreciation are not given out to all those deserving (Pinder, 1998). A major problem to address is how to keep the motivation level high in a company when the employees do not feel appreciated. The Equity Theory touches on the effects these situations have on the employee’s motivational level. In society today employees are constantly comparing how they are treated comparedRead MoreEmployee Motivation in the Workplace1413 Words   |  6 Pagesproduct and or quality is of the same caliber. The key to an employee performance is motivation. The expression, you can lead a horse to water but you cannot force it to drink water, can be seen within the human race. The purpose of this paper is to discuss motivation in the workplace. To have a successful company, employee must be motivated enough to work and get the job done. One way have success in the workplace is to define the morale and motivate employees. The human resource department orRead MoreWorkplace Motivation: QVC1314 Words   |  5 Pagesï » ¿Workplace Motivation: QVC Motivation is a psychological process that causes arousal, direction, and the persistence of voluntary actions that are goal oriented (Ramlall, 2004). Lack of motivation is the main reason employees do not remain with a company. Employee retention is critical for a company to remain successful. For every 10 managerial and professional employees lost, an organization loses an average of $1 million (Ramlall, 2004). With respect to QVC, it is the nations largest electronicRead MoreAchieving Motivation At The Workplace1177 Words   |  5 PagesQuestion: 1. What is the best way to achieve motivation at work? Explain your answer with reference to relevant literature and examples. Problem Statement: Achieving motivation at the workplace is extremely important as the desire for workers to perform more efficiently and higher in terms of quality can directly influence the overall performance of a company (Ridgeway, 1982). Thus, discovering the best way to achieve motivation at work is a very necessary topic to be discussed. However, the definition

Business Law and Ethics for Contractual Problems- myassignmenthelp

Question: Discuss about theBusiness Law and Ethics for Contractual Problems. Answer: Definition of Contract: Contract is a legal document where the parties give their consent over certain issues. The nature of the contract is that it has a binding nature (Bokor House Smith, 2016). The rule of contract follows civil traditions and the parties to the contract accrue certain rights and duties through the agreement. Simply, contract is an agreement that is binds by law. There are certain essential elements of the contract and the parties also have to be the capacity to enter into a contract. it is the well known principle of law that the person who did not attained the majority or who has no sound mind cannot be a party to the contract (Callea, Ingusci Chirumbolo, 2016). In the continent of New Zealand, an agreement of contract is governed by two types of law such as legal obligations made by parties through the contractual agreement and legal provisions imposed by the court. It has been mentioned under the law of New Zealand that the contract is formed with certain obligations and for certain consideration. The terms of the contractual agreement should be predictable and clear in nature (Sherwin, 2015). Difference between contract and other agreements: There is a phrase under the law of contract that every contract is agreement but not every agreement is contract. There are certain differences in between the contract and agreement, which are as follows: The contractual agreement should be enforceable by law, but ordinary agreements are not required to be bind by law. In case of the valid contract, legal involvement is mandatory, but in case of ordinary agreement, legal involvement is not mandatory. The nature of the contractual agreement is quite serious in nature, but not all the agreements are serious in nature. There are many agreements that can be of ordinary in nature (Griffith Zhao, 2015). The breach regarding the contractual agreement is more serious from the breach regarding the ordinary agreement. Difference between simple contract and deed: Both the contract and deed are the legal documents and they are written in nature (Gupta, Agarwal Khatri, 2016). However, there are certain differences take place in between both the terms that are as follows: Under the simple contract, the intention of the parties is important. Through the contract, both the parties wanted to engage themselves into legal relationships, and there is no necessity to sign the contract by certain witnesses. On the other hand, in case of deed, there must be certain provisions regarding the signature by the witnesses in front of whom the deed has been executed and the parties to the deed have put their signature in the deed (Wei et al., 2015). In case of simple contract, certain times have been mentioned and the terms are usually valid up to six years. Therefore, it can be stated that the party can make allegations regarding breach of contract within the mentioned period. No time limits have been prescribed in the deed and the potential advantage regarding the deed is that the statutory limitation of the deed is more than the contract. The deed affirms or confirms the right and interest of the person or the property and the nature of the deed are transferring in nature. In case of contract, rights and liabilities of the parties are not transferred rather it is established through the contract and the parties are bound by the law to protect these rights and interests (Moynihan Kroll, 2016). Elements of valid contract: Contract can be of three types such as valid, void and voidable. There are number of essentials ought to present in the contractual agreement to make it valid. If the requirements are not fulfilled, the contract will be considered as void. The elements of the valid contract are as follows: Offer and acceptance: Intention of the parties; Consideration; Capacity and A contract is an agreement that narrates the rights and liabilities of the parties regarding certain things and it consists of offer and acceptance regarding the subject matter (Bamfo-Agyei, Hackman Nani, 2015). These two terms are the traditional approach regarding the contract. According to Trietel, offer is an expression that denotes the willingness of a person regarding certain things and has an intention to bind himself legally. The offer consists of contractual intention. It has been provided in Smith v Hughes that not the intention of the party but the reasonableness of the party regarding the matter develops the offer. Nature of the contract is depending on the nature of the offer. If an offer has been made with an intention to get certain acts, the contract will become unilateral contract. the idea of unilateral contract can be demonstrated by the case Carlill v Carbolic Smoke Ball Co. Where the promise regarding the offer is exchanged, it becomes bilateral contract. When the other party to the contract agreed upon the offer made to him, it becomes acceptance. It is important to mention that the acceptance should be derived from the party freely, that should not be derived by way of misrepresentation or coercion. The acceptance must be communicated with the offeror. One of the essential elements of the contract is that the parties should have the intention to bind themselves legally. However, if there is an express provision stated in the contract to that effect so as to take the agreement otherwise, it will prevail that way. In case of Rose Frank Co. v JR Crompton Bros Ltd, it has been held that if the agreement comprised of the fact that there is no intention of the party to make contract, the same will be treated as a mere statement of facts. As the contract is an agreement enforceable by law, the parties must carry on legal intention regarding the same. Consideration is one of the essential elements in case of valid contract. In Dunlop v Selfridge, it was held that consideration is the price that is determined by the parties to the contract to make the agreement legal in nature. There are certain conditions regarding the capacity of the parties to the contract that is the parties must attain the age of majority or the parties should have sound mind. It is also mentioned that the parties to the contract should not be affected by bankruptcy and he should not be alien enemy in nature. Before a contract has been made, it is important to meet all the essential elements of the valid contract. if the elements are not meet properly, the agreement cannot be treated as a legal one and will be considered as a void agreement. Under the law of New Zealand, it has been mentioned that there are certain requirements fulfilled by the parties to make the contract valid. There are six essential elements present in the contract of whom two elements are required to make the contract a valid document. The first requirement is offer and acceptance to the offer and the second element is consideration. It is a well principle of law that unless there is an offer regarding the subject matter and the other party makes the acceptance regarding the same, an agreement cannot be treated as contract. In Carlill v Carbolic Smoke Ball Co, the principle regarding the offer and acceptance has been established. It has been mentioned in various legislation that in every contractual agreement, there shall have a provision regarding the consideration. The principle of the consideration has been proved in case of the New Zealand Shipping v Satterthwaite [1975]. Certain capacities are needed to enter into a contract or legally binding agreement. Capacity is one of the essential elements of contract. The term capacity denotes the ability of the person to enter into the contract. The capacity can be of certain types such as age of maturity, free from any mental illness, intoxicated person, bankruptcy and alien enemy. Facts of the case is that a tour plan had been chalked out between the customer and the tour guide regarding the travel to the Australia and Phuket. The customer to the agent has mentioned the travel agent accepted certain things including the accommodation and the entertainment program and the same (Carlson, 2013). However, after booking the hotel in Phuket, it has been observed by the customer that the requirements mentioned by her are not meet properly and they claim for damages from the travel company. The legal issue regarding the case is to determine whether the party can seek compensation from the travel agent or not. In case of contract, intention of the parties is one of the essential elements for the validity of the contract and the mentality of the parties is to be serious for the purpose. The Contract law of New Zealand deals with the provision regarding the intention of the parties regarding to create legal relationships. When the customer stated all the requirements regarding the hotel accommodation and amusement program and the same was accepted by the travel agent, it can be observed that there is an intention of the parties to bind themselves legally (Burrows, 2015). Contract law is governed the provision regarding the terms offer and acceptance. It means a proposal made by one party and the other parties with certain consideration have accepted the same. In this case, when the customer mentioned all the requirements regarding the accommodation and entertainment program, offer has been created in that case. When the travel agent agreed to the requirements made by the customer, acceptance is also created to the effect. Consideration means exchange of one thing for others. It denotes certain value as against the offer and acceptance of the parties. In this case consideration cropped up when the customer had made an offer regarding the accommodation and the agent agreed to provide the same in a particular hotel, consideration made by the customer when he accepted to stay at that specific hotel. The fact of the case is based on the capacity principle of the contract. in this case one young lady wanted to establish her business by taking loan from the bank (Lee Park, 2017). However, as she was quite junior, the baking authority went to her mother for signing the loan agreement as a guarantor. Her mother had been suffering from the brain haemorrhage since long and is questionable capacity to enter into the agreement with the bank. The issue of the case is whether the mother of the woman has the capacity to enter into the loan agreement or not. Capacity is one of the essentials of the contract and it can be stated that in order to enter into an agreement, the parties need to maintain all the rules regarding the terms properly. There is certain incapacities mentioned under the law among which capacity is essential (Poole, 2016). It is important that the contracting person must not suffer from any mental illness. However, in the case, it has been mentioned that the mother of the woman is suffering from brain haemorrhage and therefore, she is not able to enter into the contract. Facts: Michael was looking after his octogenarian father and used to make certain recommendations regarding the home affairs. He wanted to open a tattoo shop and asked his father sum of money and when his father denied providing the money, he started to create pressure on him to obtain money. After getting the money, he termed the transaction as investment. Issue: The main issue of the case is to determine whether the money given by the father of Michael is investment or not. An agreement can be illegal in nature if the purpose of the agreement is not based on legal outcomes. It is important that every party to the contract will follow the legal rules and the intention of the parties must be opted to create legal relationship. An agreement that restrained the enforceable capacity of a contractual relation should be regarded as illegal agreement and to that extent, restraint to trade can be regarded as the illegal agreement. An agreement that restraint the trade will be regarded as void. The term restraint of trade has been discussed under the provision of the competition law. Facts: The present case is based on the provision of the performance of contract and principles regarding the discharge of contract. A retirement program has been contracted to be performed on a certain day. However, the program had been postponed and it was stated by the catering service that the all the contracted amount must be given. The catering service was informed about the postponement but the caterer has not listened to it and wasted all the food. Issue: The main issue of the case is to determine whether Boris had to pay full to the catering service regarding the foods or not. Advise: Boris need not pay full to the catering service as he had cancelled the event before making the foods; Boris can give $1,000 to the caterer as an advance regarding the standard order form. In case of every contractual relationship, there are certain terms and conditions mentioned and that depicts the rights and duties of the parties to the contract. Contract is a legal agreement and therefore, it is the utmost duty of the parties to maintain all the rules of the contract. However, any of the parties have failed to perform his duties according to the terms of the contract; he will be alleged to perform breach regarding the contract. It is of no doubt that when a person breached the terms of the contract, the other party had to face many problems. There are certain remedies available in such case. They are as follows: Damage: If one party to the contract has to suffer for the breach made by the other party, he can claim damage in the form of compensation. The damage can be of two types- general damage and special damage. Specific performance: In this case, damages are given on the performance base and not in the form of monetary base. Injunction: the other remedy is injunction. There are three kinds of injunctions- interlocutory, mandatory and prohibitory injunction. n case of the breach of contract, certain monetary damages are to be provided to the affected parties. There are certain kinds of damage such as compensatory damage, liquidation damage, punitive damage, nominal damage and restitution (Rohwer, Skrocki Malloy, 2016). In case of breach of contract, court will be provided the remedy regarding the specific performance if the victim asked for the remedy. It forced the party that breached the provision of contract to perform certain acts as per the will of the victim. Injunction restricts a party to do certain acts. There are injunctions like temporary injunction and permanent injunction. Reference: Bamfo-Agyei, E., Hackman, J. K., Nani, G. (2015). Assessment of The Public Procurement Act 2003 (Act663) on Project Time Performance of Construction Projects in Ghana.African Journal of Applied Research (AJAR),1(1). Bokor, B. R., House, D. E., Smith, A. B. (2016).U.S. Patent No. 9,230,237. Washington, DC: U.S. Patent and Trademark Office. Burrows, A. (2015). Lord Hoffmann and Remoteness in Contract. Callea, A., Urbini, F., Ingusci, E., Chirumbolo, A. (2016). The relationship between contract type and job satisfaction in a mediated moderation model: The role of job insecurity and psychological contract violation.Economic and Industrial Democracy,37(2), 399-420. Carlson, M. (2013).Performance: A critical introduction. Routledge. Griffith, D. A., Zhao, Y. (2015, September). Contract specificity, contract violation, and relationship performance in international buyersupplier relationships. American Marketing Association. Gupta, V., Agarwal, U. A., Khatri, N. (2016). The relationships between perceived organizational support, affective commitment, psychological contract breach, organizational citizenship behaviour and work engagement.Journal of advanced nursing,72(11), 2806-2817. Lee, S. H., Park, C. H. (2017). Profitable and desirable corporate environmentalism in a delegation contract under incentive subsidy on abatement technologies. Moynihan, D. P., Kroll, A. (2016). Performance management routines that work? An early assessment of the GPRA Modernization Act.Public Administration Review,76(2), 314-323. Payne, S. C., Culbertson, S. S., Lopez, Y. P., Boswell, W. R., Barger, E. J. (2015). Contract breach as a trigger for adjustment to the psychological contract during the first year of employment.Journal of Occupational and Organizational Psychology,88(1), 41-60. Petersen, L. A., Ramos, K. S., Pietz, K., Woodard, L. D. (2017). Impact of a Pay?for?Performance Program on Care for Black Patients with Hypertension: Important Answers in the Era of the Affordable Care Act.Health services research,52(3), 1138-1155. Poole, J. (2016).Textbook on contract law. Oxford University Press. Rohwer, C., Skrocki, A., Malloy, M. (2016).Contracts in a Nutshell. West Academic. Sherwin, E. L. (2015). Formal Elements of Contract and Fiduciary Law. Wei, X., Ma, L., Zhang, Z. X., Showail, S. J., Jiao, J., Wang, X. (2015). Understanding psychological contract breach due to labour costs reduction: Contingent upon employee sex and managerial control.Journal of Occupational and Organizational Psychology,88(4), 679-701.

Management of Digi Telecommunication Sdn Bhd free essay sample

The fundamental issue that is going to be discussed in this assignment is sales force management. The purpose of this assignment is to gain understanding on the real life application of sales force management in an organization. The organization our group had chosen to conduct an interview is of DiGi Telecommunications SdnBhd (DiGi). An interview has been conducted with the senior associate of consumer and enterprise sales department of DiGi. This insightful interview gives our group a complete view of how DiGi carries out the six-step process in managing its sales force. This report will begin with a brief introduction DiGi, then we will be looking into each of the six steps in the sales force management process, which begin with designing sales force strategy and structure, followed by recruiting and selecting salespeople, training salespeople, compensating salespeople, supervising salespeople, and evaluating salespeople. This section discusses on how DiGi implements these steps based on the data collected from the interview. We will write a custom essay sample on Management of Digi Telecommunication Sdn Bhd or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Finally, we will recommend a few possible solutions to the weak areas of their sales force management. Our group had an interview with Billy Wong from DiGi who is the Senior Associate Consumer Enterprise Sales (Accounts Manager). The interview was held in Bangsar Shopping Center’s Coffee Bean at 2pm. Billy Wong is a senior who had been working for three years in DiGiand he is still serving the company. He is a friendly and nice person who is willing to share his experience and answer our doubt, our group had a good discussion with Billy Wong on the topic of the six sales force management in DiGi. Besides, DiGi provides variety of affordable mobile communication services such as internet mobility and broadband servicesthat allow consumers to have easy access into the internet through wireless service (The Edge 2011). In addition, DiGi had set the standard of innovative and creative data plans, prepaid and postpaid to serve consumers (DiGi 2012). According to Wong (2012), DiGiis one of the top three stable mobile communications companieswith a high market share of 30%. â€Å"There are 22 people in charge of the central region which forms the sales force of DiGi in Shah Alam. Likewise, the sales force consists of permanent employees†, said Wong (2012). Wong (2012) also mentioned that DiGihas a competitive advantage of strong internal direct work force team. Compare to DiGi’s competitors, it has direct teams that deal with their individual and corporate customers on a one to one basis. For instance, DiGi provides service and solution to corporate customers such as iPhone, Blackberry, Samsung, T. G. I Friday, Nando’s and etcetera. According to Henrik Clausen the CEO of DiGi. Com, DiGi has a history of being game changers in the way they deal with customers and provide services (The Edge 2011). Structure and Strategy Organizational structure determines how well activities are coordinated in serving customers profitability, and how quickly the organization can adapt to changes in the marketing environment (Hair et al. 2008, p. 161). Basically, DiGi is working under a horizontal organization structure. We look into the sales department, starting from head of department, then head of hunter and farmer team, followed by mangers and lastly the based-level workers(Wong 2012). Hunting team is in charge of finding new customer to increase the sales whereas farmer team is in charge of serving the existing customer and maintain the relationship with them. The staffs work in individually basis. Diagram below is the illustration of the structure of DiGi sales department. Despite the organizational structure, employees are welcomed to approach anyone in the any layer of the organization. The only disadvantage of this structure is that there slightly more reporting to be done and takes more time (Wong 2012). According to Wong (2012), DiGi practices open concept in their internal officewhere there are limited cubical rooms. Employees are not bound to a table but are able to work anywhere and everywhere with their laptops in the office and they are allowed to wear casually to work. The aim is to let the employees themselves feel more comfortable while working in this lovely and friendly environment. Strategy planning is the process of setting overall objectives, allocating resources, and developing broad courses of action (Hair et al. 2008, p. 155). Wong (2012) revealed that DiGiis now at a high growth and high market share state which is the â€Å"star† state of BCG Matrix. Wong (2012) added, â€Å"To improve the business DiGi is always innovative and differentiate their product with the others. † DiGi often comes out with new ideas with data plans. Currently, DiGi offers several rewards like birthday bonus, reload bonus, discounts on certain brands, new plans and packages etcetera. So we can say that DiGi places itself as differentiation in Porter’s Three Generic Strategy and using market penetration in Ansoff Matrix Strategy to increase their sales growth. Recruitment and selection Recruitment is finding potential job applicants, telling them about the company and getting them to apply (Hair et al. 2008, p. 212). Likewise, selection is choosing the right salespeople for the company (Hair et al. 2008, p. 234). DiGi recruits salespeople on an ongoing basis and whenever recruitment is needed (Wong 2012). Wong (2012) explained that DiGiprefers salespeople with at least few years of sales experience so that they can save up the training cost. However, fresh graduates are not hired but internship is available for them. According to DiGi (2012), the duration of DiGi internship programmes for fresh graduates have a range from three months to a year. Besides, this one year internship provided for fresh graduates to develop potential employees’ skills, personal development and technical rotation (DiGi 2012). Outstanding interns with right attitudes will be offered employment (DiGi 2012). In addition, DiGi recruits salespeople through online recruiting from Jobstreet and through employment agencies and professional recruiters. Wong (2012) said that potential salespeople should have the experience in similar roles in the previous company and there is an advantage for potential salespeople who come from the same industry which is telecommunication. Wong (2012) said, â€Å"InDiGi, potential salespeople have to go through several stages of interviews. Generally, an interview has two rounds. The first round is just a getting to know session where DiGi will find out about individual’s previous job and working experience. In the second round, DiGi will give salespeople a problem scenario to solve and set expectations for the potential salesperson. † Based on Wong (2012) experience, he has gone through four stages of interview. Billy Wong has two interview sessions with the superior, one with the Human Resource Department and a confirmation interview. Wong (2012) explained thatDiGi will shortlist potential salespeople from the pool of job applications. Salespeople who are shortlisted are the potential salespeople that have the qualification. Therefore, when there are vacancies for positions in the company, DiGi will select potential salespeople from a smaller pool of applicants who are shortlisted. Furthermore, the types of employment testing methods such as personality test and attitude and lifestyle test are used to select potential DiGi salespeople. 3. Training Salespeople Training is a continuing process that equips salespeople with the required knowledge, skills, and character (Hair et al. 2008, p. 250). According to Wong (2012), DiGi conducts sales training once a year for its salespeople. The types of trainings that the salespeople have to undergo includes product training, training on selling skills and soft skills such as relationship management between colleagues and customers. For instance, on the 23-26 April 2007 DiGi arrange Intellectual Property (IP) training to increase employees’ knowledge on IP rights such as patent, copyrights, trademarks and etcetera (DiGi 2012). Product training is not only about knowing the company’s product, but also to be prepared to solve customers’ problems and able to distinguish their product from the competitors’ (Hair et al. Since DiGi is using a relationship based strategy to retain its major customers, salespeople must possess the soft skills to listen to customers’ needs and problems, answer customers’ enquiries, and build a long-term relationship that benefits both parties. For example, DiGi organized integrity programme to train employees’ to face ethical issue and challenges with the right attitude and value (DiGi 2012). Besides conducting classroom trainings, DiGi also applies on-the-job training and mentoring (Wong 2012). For instance, junior salespersons will be supervised by seniors during their sales presentations. After that, the supervisor will analyze how the presentation was done and discuss on which areas to improve. In addition, on-the-job training and mentoring allows junior salespeople to learn directly from their senior teammates. Once the junior salespeople have developed the required skills, they will be asked to conduct sales presentations on their own. Wong (2012) stated that DiGi’s training courses and activities are organized by external training providers. For instance, DiGi’s Telenor group will select 12-20 graduates in every 18 months from all over the world to join the Telenor Global Trainee Programme (DiGi 2012). Likewise, â€Å"DiGi meets† programme an internal programme was arranged for employees by inviting external speakers to speak in order to challenge employees’ thinking and creativity (DiGi 2012). These trainings build salespeople’s confidence and enhance their knowledge, which have a significant impact on the sales force’s performance. Hence, by conducting training for new and current salespeople, company’s overall productivity will increase. At the same time, salespeople will be able to secure more accounts and develop continual growth. 4. Compensation Compensation is defined as a way to remunerate the employees for their works in term of financial and non financial support (Hair et al 2012, p. 358). DiGi offers several types of compensation including salary, commission, bonus, share option and insurance. According to Wong (2012), basic salary for sales staff is generally lower than other employees but they also earn commission which is based on their performance in achieving their targets. Besides, DiGi’s sale force is generally divided into two different teams, the farmer and the hunter team (Wong 2012). The hunter team is responsible to seek out new customers while the farmer team has the responsibility to retain existing customers (Rackham 1989). Targets are usually set on an annual basis. For example, the corporate team has a target of 10,000 new lines for the Central Kuala Lumpur region (Wong 2012). In addition to salary and commission, the sales staff also receive bonus on a quarterly and annual basis. Sales staff receives quarterly bonus ranging from 0.25% to 0. 5% of their monthly income, depending on the key performance indicator which is evaluated every 6 months(Wong 2012). For staffs who have been employed for ten years, they will also be awarded one lot of share option (Wong 2012). Insurance and medical benefits are available to staff after they pass their probation period and become permanent staff (DiGi 2012). After probation, each staff will also be given RM 1,000 cash for telephone related expenses and after that, the same amount will be given once every two years (Wong 2012). The primary aim of DiGi’s compensation package is to provide adequate salaries and employee benefits. The sales force has a commission scheme that offers high financially rewards to strong performers in order to encourage more sales. Likewise, DiGi always improve and match the salary and commission structure to what is being offered by other telecommunication companies (Wong 2012). Non-financial compensation offered by DiGi includes promotion and upgrade to a higher job band (Wong 2012). The sales staffs are more motivated by financial compensation rather than non-financial compensation; therefore, DiGi focuses more on the financial aspect of the compensation (Wong 2012). The compensation scheme should change to adapt to the DiGi’s sales target and any changes will be communicated by the managers prior to implementation. In general, DiGi does not allow commission to be higher than 12 months’ salary (Wong 2012). 5. Supervising salespeople Supervising is observing and directing the worker on their job. Through supervising, manager is able to understand the behavior of salespeople, motivate or even find out whether they are suitable for the job. The normal working hour for DiGi is 9am to 6pm. DiGi’s working hours are flexible, salespeople are allowed go back after they have completed their target of the day (Wong 2012). Billy Wong stated that DiGi do not practice the punch card system. According to Wong (2012), they go home after completing their work outside the company. Besides, in companies conflict happens all the time. DiGi deals with conflict by listening to both parties, explaining and clarifying the situation,then allow both parties to solve the conflicts between themselves (Wong 2012). In addition, DiGi does not send salespeople to motivation courses or counsel sessions. If salespeople fail to achieve sales target, the manager will provide one-on-one mentoring and coach the salespeople rather than issuing a warning letter, demoting or firing the salespeople (Wong 2012). The sales target of DiGi for every month is approximately 10, 000new lines (Wong 2012). The salary will increase 3 to 5 percent based on salespeople’s performance states Wong (2012). Besides, if salespeople do not respond to the incentive of more money, the employees will change role or switch to other companies (Wong 2012). According to DiGi (2012), salespeople have to obey DiGi’s policies such as anti-corruption policy, fraud and integrity, codes of conduct, supplier code of conduct and Health Safety Security and Environment policy. For instance, salespeople are allowed to receive gifts that do not exceed RM150 (Wong 2012). Hence, a warning letter will be issued by the senior manager to salespeople who are caught bribing, stealing, lying and cheating (Wong 2012). Sales Force Performance Evaluation Basically, every company would have performance appraisal on their employees in order to evaluate the employees on how they are performing the duties and responsibilities in their current position (Hair et al. 2008, p. 423). Moreover, performance management model with specific KPI is implemented by DiGi (Wong 2012). For instance, salespeople are evaluated base on their target sales achievement and performance. Besides, the sales department conducts evaluation on salespeople in every six months. Every salesperson will be evaluated personally based on their working behavior (Wong 2012). On the other hand, DiGi employees’ performance evaluations are conducted on a monthly basis by DiGi’srespondents. 80 percent of DiGi’s respondents will prepare performance evaluations and review performance plans monthly for all the employees. This is to ensure that all the employees are doing their jobs and archiving target sales. The employee performance review questionnaire is used to evaluate the satisfaction about their work environment and overall job responsibilities (INC 2012). Besides, the review questionnaire can be used to create a great relationship between employees and managers, develop a quality work and increase productivity. Wong (2012) added, â€Å"DiGi uses one-on-one approach to employees and managers, to discuss the direct report’s service monthly and focus on the individual’s needs of the direct report. † Furthermore, DiGi’s parent company in Norway also takes part in evaluating DiGi’s employees every year (Wong 2012). Recommendations According to Goh (2012), it shows that Maxis is the leading of market share in 2012 with 39. 1% and follows by DiGi with 27. 5% and Celcom with 33.4%. These figures are not consistent as it may change over every month. To catch up with the other competitors, DiGi should improve several issues. Firstly, DiGi salespeople should take a great interest in addressing the customer affairs and complaints and inflict the problem to the technical department. Most of the issue about DiGi is that the poor coverage network connection. Many consumers feel that other providers such as Maxis and Celcom have a better network coverage. To help DiGi sales team to increase sales, this issue should be solved immediately in order to maintain relationship with customers. Therefore, DiGi can improve their network coverage by implementing Femtocell technology which is capable in improving the coverage and sound quality (Reed 2007). Secondly, motivation is playing an important role among the employees. Aside from the existing training, DiGi should design a motivation course for the employees especially the salespeople. Motivation course is capable to help employees to practice and apply good motivational techniques in their working practices and understand how the job satisfaction can influenceitself. Besides that, motivation is important to encourage the employees to reach the desired goal, for DiGi salespeople it is the 10,000 new lines annually. Motivated salespeople are able to perform better. DiGi practices individual selling; however, these practices will cause salespeople to be aggressive and competitive. Furthermore, this will cause an unhealthy environment. Therefore, DiGi should organize leadership and team building camp to focus on building team work among the employees to improve the relationship between departments. All departments in DiGi should work together towards the same goals and wants of the company. Conclusion This report covers the six steps of sales force management process of DiGi Telecommunication Sdn Bhd. DiGi has a horizontal organization structure with hunter and farmer team. The hunter team finds new sales while the farmer team retains the existing customers. DiGi uses market penetration strategy to improve their sales growth. Another strategy used by DiGi is differentiation, DiGi always come out with something new and different. Besides, DiGi recruits salespeople through online recruitment and professional agencies. DiGi doesn’t accept fresh graduates because experienced salespeople save up training cost. DiGi’s management team selects salespeople who have the potential and the qualification for the job after having two rounds of interview with them. Likewise, simple trainings are provided like product and soft skills training. After coaching, salespeople would be capable in working on their own. DiGi compensates employees with salary, bonus, commission and incentives. For salespeople, they are paid with low basic salary with high commissions. Managers supervise and mentor employees to help them reach sales target. Besides, employees solve the conflicts by giving counsel on one to one and allow them to solve the problem on their own. Every month, DiGi let respondent to evaluate the performance of salespeople. DiGi’s manager does the evaluation with the employees every six months. Furthermore, the parent company in Norway does the evaluation of salespeople every year. To sum up, DiGi is a leading telecommunication provider today because they have an efficient and effective sales force management.

Free Essays on Mohican

RITES OF PASSAGE CEREMONIES About the time of puberty, a boy was encouraged to go into the forest for several days at a time, fast during the day, and dream at night. For breakfast, he was offered either food or charcoal: if he chose to fast, he took the charcoal and rubbed it on his cheeks to indicate that he was on a vision quest. The fast was either a complete one or one with very little water. After sundown, a small amount of food could be eaten, but some didn’t even do this. Most people said that fasting â€Å"cleared the mind" after several days, so they were able to see a vision or hear a new name or song and remember it. To stay out for four days in a row was highly desirable. On the first day, the father often went to help his son prepare a small shelter or a nest in a tree. Many fathers went back once in a while to make sure their son was safe. There were few examples of failure, although a child might have to fast several times before he has a real vision. The fasting dream, or vision quest, was of the greatest significance to the individual. The dream gave him a guardian spirit to guide and protect him for life. In some cases, equipped him with the power to cure, the ability to prophesy, and a supply of songs and names. The guardian spirit was painted on his personal drum. Other favors were gained through the years by additional fasting. Some of these favors that he was expected to do was to honor his guardian spirit with frequent offerings of food and, particularly, tobacco. Maintaining good connection with his guardian spirit and other spirits was always important in protecting him from illness, accident, or hunger. When the girl was ready for her first menses, she stayed at least four days and nights in a small wigwam her mother had built away from the main camp. Fasting was also part of this experience: in her puberty hut she was allowed almost no food, taking only a little water and occasionally a little food a... Free Essays on Mohican Free Essays on Mohican RITES OF PASSAGE CEREMONIES About the time of puberty, a boy was encouraged to go into the forest for several days at a time, fast during the day, and dream at night. For breakfast, he was offered either food or charcoal: if he chose to fast, he took the charcoal and rubbed it on his cheeks to indicate that he was on a vision quest. The fast was either a complete one or one with very little water. After sundown, a small amount of food could be eaten, but some didn’t even do this. Most people said that fasting â€Å"cleared the mind" after several days, so they were able to see a vision or hear a new name or song and remember it. To stay out for four days in a row was highly desirable. On the first day, the father often went to help his son prepare a small shelter or a nest in a tree. Many fathers went back once in a while to make sure their son was safe. There were few examples of failure, although a child might have to fast several times before he has a real vision. The fasting dream, or vision quest, was of the greatest significance to the individual. The dream gave him a guardian spirit to guide and protect him for life. In some cases, equipped him with the power to cure, the ability to prophesy, and a supply of songs and names. The guardian spirit was painted on his personal drum. Other favors were gained through the years by additional fasting. Some of these favors that he was expected to do was to honor his guardian spirit with frequent offerings of food and, particularly, tobacco. Maintaining good connection with his guardian spirit and other spirits was always important in protecting him from illness, accident, or hunger. When the girl was ready for her first menses, she stayed at least four days and nights in a small wigwam her mother had built away from the main camp. Fasting was also part of this experience: in her puberty hut she was allowed almost no food, taking only a little water and occasionally a little food a...

London Essay Example | Topics and Well Written Essays - 1000 words

London - Essay Example At this point in history, the total number of the inhabitants in the city amounted to 60,000. Key structural buildings in the city were enhanced; these include the established basilica north- the Alps, the administrator's castle, temples, soak quarters, amphitheatre as well as the outsized urban for the city barracks. Open-minded change as well as the fall from the 3rd century and beyond, equally, generated a slow-moving turn down. At some point in history, thus from 190-225 AD the Romans equipped the defensive London Wall that spun 2 miles long, 6metres high with a thickness of about 2.5 metres. Towards the edge of the third century, the Londinium was trapped on numerous occasions by Saxon bandits. This prompted for the construction of a riverside wall as from 255 and beyond. The wall survived for more than one and a half millennium in illustrating London's outskirts for centuries ahead. The Roman Empire began to sink in the 5th century, and by 410 AD the Roman occupation of Britain came to a dead end, subsequently, the roman city declined very fast and by the end of the century the city was almost empty. Later to the practical recycling of the Roman capital, the region's planned setting on the River Thames implied that the site was not abandoned for a long period of time. The Anglo-Saxons began occupying the region. Even though historic Anglo-Saxon occupation shunned the region immediately around Londinium, there was small scale activity on the hinterland on both sides of the river. Although we don't have a present day academic proof, the region must have been a dynamic cutting edge neighboring the Saxons and the Britons. The London region was integrated into the East Saxons Kingdom as from the mid-6th century, stretching beyond St Albans on the far west. This later incorporated the Middlesex and probably Surrey. By 604 Saeberht was incorporated into Christianity and Mellitus was the first ever post Roman bishop. At this moments Essex owed faithfulness to the Ethelberht of Kent. It was therefore under the help of Ethelberht that Mellitus initiated the first cathedral known as St Paul. Soon after, a Saxon village as well as trading centre named Lundenwic was founded roughly 2.5 kilometers to the west of Londinium. The capital came under stable Mercian administration in c 730 as the East Saxon sovereignty. After 825, the Mercian administration was replaced by that of Wessex. The Viking surprise attacks were widespread throughout the 9th century; these assails became more and more widespread from just about 830 and beyond. By 865 the Viking Grand Heathen military launched a large scale raid of East Anglia, and by 871 they had reached London, and are whispered to have camped within the old Roman walls during the winter of that year. At this period London become under the control of the Viking. During the battle of Ethandun, the English army under the hegemony of King Alfred the Great defeated the Vikings forcing the Viking leader Guthrum to take proceedings for peace. English law was reclaimed in London and within a decade the old Roman walls was reconstituted to enhance defenses, although adopted a different name Lundenburgh. At these moments, the Roman walls were refurbished and the doubtful channels re-cut. Ethelred the son-in-law to Alfred was appointed heir to the shattered kingdom of Mercia. Ethelred became the governor of London

What specific contributions did Montesquieu, Voltaire, and Diderot Essay

What specific contributions did Montesquieu, Voltaire, and Diderot make to the age of the Enlightenment - Essay Example With his ‘Philosophic Letters on the English’, Voltaire conveyed profound appreciation of English life including its religious toleration, political liberty, and freedom of the press. Aside from religious tolerance of the era, he also supported the advocacy for ‘deism’ or a religious perception based on Newtonian principle which assumed the existence of a mechanic (God) that formed the universe. Discuss the significance and the influence of John Locke and Isaac Newton on the Enlightenment. The age of Enlightenment also witnessed growing interest toward influences derived from scientific awareness the concepts of which had flourished through geniuses like Isaac Newton, who had his most remarkable creation of ‘Mathematical Principles of Natural Philosophy’ published in 1687. The mathematical proofs for his universal law of gravitation as well as the full account of astronomical studies initiated by Galileo, Kepler, and Copernicus were covered in t his work which also pointed out the essential rules of reasoning from which the Universal Law evolved. Consequently, Newton’s ‘Rules of Reasoning in Philosophy’ was crucial to the development of ‘Scientific Revolution’ wherein abiding by such is ascertained to reform a person’s view of the world, of European religious traditions, and of science in ancient times. The ‘Rules of Reasoning in Philosophy’ substantiates four primary rules to follow with the first being the admission of ‘no more causes of natural things than such as are both true and sufficient to explain their appearance’. Thus, based on the second rule, ‘to the same natural effects’ humans must ‘as... This paper includes questions and answers on the Enlightenment. Since the Enlightenment demonstrates a post-Renaissance interest focus in man as the enduring subject of intellectual revolution, the advancements of the era greatly favored reformations in philosophies and sciences between the 16th and 18th centuries. Hence, arts and literature were paid limited to negligible attention unlike in the period of Renaissance in which artistic pursuits of various forms counted in almost every aspect of living. Just as the Renaissance broke away from the Middle Ages when religious reign paved the way for the absolute rule of monarchs, so did the Enlightenment impair the spiritual and cultural values that were of indispensable value to arts and literature alike. While the Newtonian science, for instance, inevitably found its way to shape cultural expressions in the west, it highly manifests itself in philosophical forms complied with by Europeans who had attempted to determine parallels of sci entific approach with handling social affairs where discovery to resolve circumstances of human conflicts is of huge concern.

A Birthday Remembered Essay Example for Free

A Birthday Remembered Essay Love is very complicated, not just butterflies in one’s stomach, but it also involves a lot of pain. The pain is not easy to drain. We have to confront ourselves with the pain and get over it, but that’s easier said than done. We restrain our feelings and try to forget them. This only causes an even bigger pain. That is the situation for Ellen, the main character in this short story. Ellen’s love life has been complicated, she is a lesbian and obliged to listen to people’s prejudices. Her one and only love, Jackie, dies caused by an incurable illness and she is not allowed to bury her â€Å"She has not been allowed to do this one last thing for Jackie. To be with her during the last rituals.† (l.24-25). Because of Jackie’s former husband, Roger, whom she has left to live with Ellen, but he could not accept his wife being a lesbian, because of his man-stubbornness and he even tried to declare her temporarily insane (l.15). Jackie’s daughter on the other hand thinks that what Ellen and Jackie had was wonderful and beautiful, but you don’t know yet if she’s a lesbian herself or a heterosexual (l.102). The short story is written in third-person (l. 8) â€Å"why shouldn’t she?† The narrator is not omniscient, but we have inner-angel from Aunt El since we only â€Å"hear† thoughts from her, and not from Tobie or Warrick. (line. 104) â€Å"She felt the shock of the words†. You can’t really tell if the narrator is reliable or not, since we don’t know which connection he has to any of those in the story. Neither does he try to make anyone to seem like the â€Å"bad guy†, but the narrator is making us feel sorry for Aunt El, for her big lost Jackie. (L. 24 89) â€Å"She hadn’t been allowed to do this one last thing for Jackie† â€Å"but we have to get used to living without loved ones†. The language used in this short story is very well written and is very descriptive, because of all the adjectives being used, which makes the story way more â€Å"living†. (l. 12) â€Å"Roger had been furious, appalled and angr y..† although the story is very well written it’s also a bit harsh to understand, because of some of all these adjectives and expressions. At line 37 there might be a flashback â€Å"here’s to you, Ellen Simms, on your birthday†. See more: The stages of consumer buying decision process essay The reason that this maybe could be a flashback is firstly because of the changing of the type, at only that sentence, which might give an account of her past together with Jackie before her death. One thing that was striking me was that the story is written in the preterit, but at the same time the narrator uses direct speech, which I think is a bit odd, since you normally writes the whole story in either present or the past, and very seldom a combination of the 2 indication of times. We have two main characters in this story, who’s Aunt El and Tobie: Aunt El / Ellen Simms is an old women who lives by herself. She used to be heterosexual and lived together with a man named Roger. They had a kid together named Tobie which is 15 years old. Ellen chooses to leave Roger because she’s changing her sexuality, and becomes a lesbian and falls in love with Jackie. But unfortunately Jackie died one year from now on, which leaves her alone with Tobie, and chooses to return back t o the father Roger. Ellen is a very obliging and kind person. She really misses her old flame Jackie, and cares a lot about Tobie whether her sexuality is heterosexual or lesbian (l. 83) â€Å"suppose it had been a girl? People choose who they want.† She seems considerate, when she offers Tobie and Warrick a hot cocoa, and remembers that young’s always are hungry and decides to make them some sandwiches. Tobie is daughter of Ellem Simms and the late Jackie. She’s 15 years old, but doesn’t have an abundance of friends (l. 20) â€Å"Tobie never had an abundance of friends†¦Ã¢â‚¬  She has short blond hair, had lineament from her father and a nice smile (l. 53-55). She cares about Ellen, since she’s the only one who shows up at her birthday and brings a present, which she has been saving money, for about a week. The way she earns these money is through her job in the library (l. 68) â€Å"I’m a library page after school..† helpful is also a good word, that would describe, which you can see in the story, when she offers her help to go and make cocoa together with Ellen. It seems she trusts Ellen more than her own father, since she decides to show Warrick for Ellen instead of her father. The message in this short story, is that pain will always be there, but only temporary, but at the same time hard to get over. That love is a big (maybe the biggest) part of our life and we should not regret, but remember the good times you’ve had with those you’ve loved. Don’t take anything in vain, live your life. And it doesn’t care if you are a heterosexual, lesbian or gay, just as long as you are happy. The title of this story is â€Å"a birthday remembered† which I guess is chosen because of all the emotional feelings that’s stepping in strength through this story and especially the quote from the daughters side â€Å"I hope it will be as wonderful and beautiful as what you and mom had together†.

Non-GMO Plant Breeding Techniques :: Food Agriculture Science Papers

Non-GMO Plant Breeding Techniques Works Cited Missing Introduction In 1997 genetically modified foods were introduced to commercial agriculture in the form of herbicide resistant soybean seed (Farnham, Wang, and Wisner 2000). The seven years since have marked a major change in the way people worldwide look at food and its production. It has become an important issue for farmers, consumers, the government and world economies, as the safety and ethics of GMOs are debated. In response to the use of GMOs, and the overall distrust many consumers have toward them, there has been an explosion in the marketing of organic foods. All this talk about genetically modified foods and the increasing popularity of organic foods brings to the forefront an important question. How much do we know about the production of non-GMO/organic crops and can it be considered safer and more ethically sound in comparison to GMO plant production? Historical Plant Production Throughout history crop production has been an ongoing process of altering the genotype of plants to improve their yield. It has been traditional for farmers after every season to harvest seeds from the plants that appear phenotypically superior, saving them to be planted the following season. After thousands of years of doing this food crops today are a far cry from the wild lineages they were derived from (Chrispeels and Sadava pg331). While wild lineages have undergone centuries upon centuries of natural selection producing successive generations of offspring adapted to the environment, domesticated species have undergone the pressures of hand selection. This results in observable differences between domesticated plants and their wild relatives. Todayà °s crop plants have no natural seed dispersal mechanisms, nor seed dormancy periods to overcome seasonal weather conditions. Crop plants have been bred for similar growth habits so that at the time of harvest they are of uniform s hape and size (Kimball, 2000). This is the reason for example that we do not see shrubby corn or viney wheat varieties. Congruency of this type among crop species has made it easier for farmers to develop universal harvest mechanisms. Gigantism is the term given to the huge difference in the size of the fruiting bodies of crop plants versus wild relatives, which is due to the selection of the seed from parent plants that produce large fruits (Chrispeels and Sadava pg342). In the 1700à °s people began to cross plants with the intention of making crop plant varieties superior to those in existence, as opposed to the traditional and more passive method of hand picking seeds from superior plants.